Print at home tickets not attached to confirmation email

[Rev Owl]

Just bought 5 tickets for cup match v Bolton.

Choose print at home and confirmation email says tickets are attached.

I can't see any attachments.

Have emailed ticket office and awaiting a reply.

Has anyone else experienced this?

[bradowl]

Must be a admin error, if loads of others have got same problem they will probably resend all emails. 

[Beany71]

Had the same problem, I will leave it a few days to see if they send them out via email.

[lt109]

On 22/07/2026 at 11:39, Rev Owl said:

Just bought 5 tickets for cup match v Bolton.

Choose print at home and confirmation email says tickets are attached.

I can't see any attachments.

Have emailed ticket office and awaiting a reply.

Has anyone else experienced this?

yes we're the same, no tickets attached

[Rev Owl]

1 hour ago, lt109 said:

yes we're the same, no tickets attached

Email the ticket office with your reference number using the email address at the foot of the email and they'll send them to you.

I did that and mine came through very quickly.

[Rev Owl]

On 22/07/2026 at 12:55, Beany71 said:

Had the same problem, I will leave it a few days to see if they send them out via email.

I'd email them if they haven't come, see post above.

[lt109]

20 minutes ago, Rev Owl said:

Email the ticket office with your reference number using the email address at the foot of the email and they'll send them to you.

I did that and mine came through very quickly.

cheers, I will email them tomorrow

[Beany71]

1 hour ago, Rev Owl said:

I'd email them if they haven't come, see post above.

Thank you, I will do.

[morganowl]

same here no tickets attached .

[lt109]

On 23/07/2026 at 19:10, Rev Owl said:

Email the ticket office with your reference number using the email address at the foot of the email and they'll send them to you.

I did that and mine came through very quickly.

 

On 23/07/2026 at 19:32, lt109 said:

cheers, I will email them tomorrow

 phoned up yesterday, spoke to a very helpful young lady who said she would resend the email with the ticket attachment, it arrived within the hour. Without exception the customer service I have received from our ticket office staff has always been exemplary.